A selection of systems and programs I've designed and delivered across the MENA region.
DPA OKR Dashboard
OKR System · Government Agency
A governmental agency needed to track OKRs across 9 departments; but years of shared-spreadsheet chaos had made reporting slow, inconsistent, and largely ignored. The teams refused to leave Excel, so I leaned in and pushed it far beyond its usual limits: isolated workbooks per team, comprehensive validation that made Excel behave like an app, automated consolidation into a master table, and a near-live dashboard for leadership; all without a single new tool or relying on training.
9 Departments
0 New Tools
Iradaty Bot
AI Reporting Workflow · Humanitarian NGO
A small humanitarian NGO team was drowning in scattered field updates across messages, screenshots, and voice notes. Weekly reporting consumed leadership time and still missed patterns. Instead of forcing a new system, I built an AI-assisted reporting workflow on top of the team's existing chat-based habits: incoming updates are automatically structured into standardized personal, departmental, and management reports, all stored in Notion as a searchable organizational memory.
Arabic Legal Chatbot
AI Legal Q&A · Hybrid Retrieval · Arabic NLP · Python · Postgres
Libyan legal documents exist as dense Arabic text with no reliable way to query them. I built a production-grade conversational chatbot that answers Arabic legal questions by citing the exact relevant articles from a body of 6,000+ legal articles. The system combines hybrid retrieval (semantic embeddings + Arabic-aware BM25 via Farasa), query reformulation for better recall, semantic caching for speed and cost, and multi-turn dialogue with grounded-answer enforcement that doesn’t hallucinate.
6,000 Legal Articles
3s TTFT
Tammey’s Knowledge Engineering
Knowledge & Technology · Strategy & M&E · 5-Year Engagement
A lean, multinational nonprofit needed to professionalize its knowledge and digital systems without a dedicated tech team. Over 5 years, I built the organization's knowledge base in Notion, managed development of two web platforms (Tammey.org and MeenaAcademy.org), delivered strategy and M&E systems to 4+ nonprofit clients, contributed to 5+ research projects, and led a cultural shift toward digital-first knowledge work across the team.
5 Years
4+ Client Orgs
5+ Research Projects
Iradaty Charity Association
Organizational Development · Humanitarian NGO · Syria
A humanitarian NGO with 13 years of crisis-era work needed to professionalize fast on a minimal budget. I covered three interlocking fronts: built the first financial management policy aligned with international donor standards, developed the media team from informal to structured with weekly plans and performance reporting, led website development and content strategy for iradaty.org, built an AI-powered field reporting bot, and wrote multiple funding proposals for international donors.
12+ Years of Memory Centralized
10.7K Monthly Impressions
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