Context
Iradaty is a humanitarian and development organization founded in 2012 in response to the Syrian crisis. Over 13 years, it built meaningful programs; but many of its systems grew organically under crisis conditions.
The challenge
Professionalize fast, on a minimal budget; across organizational systems, communications, and fundraising readiness.
What I did
Financial policy and governance
- Supported development of the first financial management policy aligned with donor expectations
- Streamlined monthly financial reporting
Media and visibility
- Produced a media team concept note (gap analysis of skills and roles)
- Built a development plan: roles; workflows; content strategy; training plan
- Designed the weekly planning and reporting system; and coached the media coordinator
Website
- Led content strategy and managed development of iradaty.org
- Wrote and structured the full English site copy; coordinated Arabic translation and production readiness
Knowledge and AI
- Built the organizational knowledge base in Notion
- Developed an AI-assisted reporting bot to structure field updates into weekly management intelligence
Fundraising
- Developed fundraising strategy and donor outreach plan
- Wrote and submitted multiple proposals; and tracked opportunities in a structured system
Impact
- First financial management policy aligned with donor requirements
- Live bilingual website with full program coverage
- Media workflow shifted from informal to structured; with measurable performance reporting
- Knowledge base centralizing 12+ years of institutional memory
Key takeaways
- In crisis-born organizations, system design is a force multiplier.
- Documentation quality directly affects funding readiness.