What I Did

OKR System · Government Agency

A governmental agency needed to track OKRs across 9 departments; but years of shared-spreadsheet chaos had made reporting slow, inconsistent, and largely ignored. The teams refused to leave Excel, so I leaned in and pushed it far beyond its usual limits: isolated workbooks per team, comprehensive validation that made Excel behave like an app, automated consolidation into a master table, and a near-live dashboard for leadership; all without a single new tool or relying on training.

AI Reporting Workflow · Humanitarian NGO

A small humanitarian NGO team was drowning in scattered field updates across messages, screenshots, and voice notes. Weekly reporting consumed leadership time and still missed patterns. Instead of forcing a new system, I built an AI-assisted reporting workflow on top of the team's existing chat-based habits: incoming updates are automatically structured into standardized personal, departmental, and management reports, all stored in Notion as a searchable organizational memory.

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AI Legal Q&A · Hybrid Retrieval · Arabic NLP · Python · Postgres

Libyan legal documents exist as dense Arabic text with no reliable way to query them. I built a production-grade conversational chatbot that answers Arabic legal questions by citing the exact relevant articles from a body of 6,000+ legal articles. The system combines hybrid retrieval (semantic embeddings + Arabic-aware BM25 via Farasa), query reformulation for better recall, semantic caching for speed and cost, and multi-turn dialogue with grounded-answer enforcement that doesn’t hallucinate.

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Knowledge & Technology · Strategy & M&E · 5-Year Engagement

A lean, multinational nonprofit needed to professionalize its knowledge and digital systems without a dedicated tech team. Over 5 years, I built the organization's knowledge base in Notion, managed development of two web platforms (Tammey.org and MeenaAcademy.org), delivered strategy and M&E systems to 4+ nonprofit clients, contributed to 5+ research projects, and led a cultural shift toward digital-first knowledge work across the team.

Notion Knowledge Base · Social Enterprise · Institutional Memory

Tammey, a small consultancy and social enterprise, had years of institutional memory spread across folders, Excel sheets, proposals, reports, and scattered documents. The information existed, but it was static; the team could not smoothly explore its own history by project, country, partner, theme, collaborator, deliverable, or lesson learned. I rebuilt that memory in Notion as a connected knowledge base: projects, people, organizations, topics, countries, proposals, deliverables, and a resource library tied together into one navigable knowledge graph. Over time, the base expanded beyond archiving into operating knowledge: SOPs for research design, questionnaire data analysis, report development, tech account management, onboarding, and lessons learned. The result was not just tidier documentation. The same team later scaled its work roughly threefold, and one questionnaire-analysis workflow shows the productivity leap clearly: from 800 responses over roughly two months in 2020 to 2,000 responses in five days in 2021, with a better Power BI report. That is about 13 responses per day versus 400 responses per day, or roughly 30x the throughput, because the process, mistakes, and lessons were already documented and reusable. Kamel’s shorthand for the role captured it well: “We call him our knowledge engineer.”

Organizational Development · Humanitarian NGO · Syria

A humanitarian NGO with 13 years of crisis-era work needed to professionalize fast on a minimal budget. I covered three interlocking fronts: built the first financial management policy aligned with international donor standards, developed the media team from informal to structured with weekly plans and performance reporting, led website development and content strategy for iradaty.org, built an AI-powered field reporting bot, and wrote multiple funding proposals for international donors.

Multi-venture Workspace · Serial Founder

A friend launching several businesses needed one place to run them all. I host and operate a workspace where every venture shares the same machinery: projects, sprints, backlogs, and notes; so starting venture number four costs a template, not a migration.

• One structure serving every venture: projects, sprints, backlogs, notes
• Hosted and administered by me; the founder founds, the system runs
• New venture spin-up in minutes from shared templates
• One review routine across all ventures instead of one per venture

Notion AI · Proposal Writing · Humanitarian NGO

Iradaty's proposals used to start from a blank page. I unified project details, team bios, and past proposals into one hub, then put Notion AI on top of it; new proposals now draft themselves from the organization's own material, roughly 10x more efficiently, in the organization's own voice.

• One hub: project details, team bios, and every past proposal
• Notion AI drafts grounded in the organization's own material, not generic text
• Consistent structure and voice across every submission
• Leadership reviews instead of writes; hours become minutes

Donor-relationship OS · Nonprofits

NexDonor (Nonprofit OS) is a donor-relationship operating system for nonprofits. It supports the lifecycle from targeting the right funders, to winning trust with governed proposals, to keeping trust post-award through evidence collection and reporting readiness. Built around workflow, context, and traceability—so fundraising compounds into long-term partnerships, not isolated submissions.

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